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Patient feedback matters

Write a Review

Share your experience to help other patients feel confident choosing iCare Medical Group. We added simple steps so every patient, including those new to smartphones, can leave a review with ease.

Takes about 2 minutes
Works on any smartphone or computer
Your feedback is shared with our care team
Patient leaving a Google review
Quick tip: Sign in to your Google account before you start. If you need help, tap the call button and our team will walk you through.

Step-by-step help

How to leave your review

The Google review form opens in a new tab. You can follow these steps on your phone, tablet, or computer.

Open review form
1

Open the review form

Tap the blue button above. A Google window will appear. Sign in with your Google account if asked.

2

Choose your stars

Type a few sentences about your visit: your provider, staff kindness, wait time, or anything that stood out.

3

Add a short note

Type a few sentences about your visit: your provider, staff kindness, wait time, or anything that stood out.

4

Add photos (optional)

If you have a picture of the clinic or materials we shared, you can attach it. This is optional.

5

Press Post

When it looks right, tap Post or Publish. Your review is saved to Google and shared with our team.

Help

Need live help?

Call us at (626) 292-5896 and say you want help with the review. We will stay on the line while you submit.

No Google account yet?

Create a Google account

It's free and only takes a few minutes. Visit https://accounts.google.com/signup to get started.

1

Open google.com and click Sign in, then Create account.

2

Choose For my personal use.

3

Enter your first/last name and birth date, then tap Next.

4

Pick an email address (or use your own) and set a password.

5

Add your phone number. Google sends a code (type it in to verify.)

6

Agree to the terms. You can now return here and tap Start Google Review.

We are here to help

Prefer to review with the clinic staff?

Call us and we will walk you through the steps in real time. We can also collect your feedback by phone if you do not have a Google account.

If you are visiting the clinic, ask any front desk teammate to help you submit the review while you are here.
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Quick answers
Common questions from patients
Is my review anonymous?

No, Google reviews are public and linked to your Google account name. If you want to stay anonymous, consider providing feedback directly to the clinic via phone or email.

Can I edit or delete my review later?

Yes, you can edit or delete your review at any time by going to your Google Maps profile and finding your reviews.

What if I have a negative experience to share?

We appreciate all feedback, positive or negative. If you have concerns about your visit, please contact us directly at (626) 292-5896 or inquiries@icaremdgroup.com so we can address them promptly.

Helpful prompts

Not sure what to write?

Here are some ideas to get you started. You can use one or more in your review.

Go to review form

How was your overall experience at iCare Medical Group?

Did your provider explain things clearly and answer your questions?

How did the staff treat you during your visit?

Was the clinic clean and comfortable?

Did you feel your concerns were listened to and addressed?

Would you recommend iCare Medical Group to family or friends?