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Terms & Conditions

Welcome to iCare Medical Group (referred to as "the Clinic," "we," "our," or "us"). By accessing or using our services, including receiving SMS communications, you agree to comply with and be bound by these Terms and Conditions. If any part of these terms feels unclear, please reach out before continuing.

Introduction

These Terms and Conditions govern your use of the Clinic's services. They outline how we communicate with you, collect consent, and protect your information whenever you engage with our team.

Consent for SMS Communication

By providing your consent to receive SMS communications, you acknowledge and agree to receive text messages from the Clinic at the phone number you provide. This may include messages related to appointment reminders, health notifications, or other relevant information.

Types of SMS Communications

You may receive SMS communications from the Clinic for the following purposes:

  • Appointment Management

    Reminders, confirmations, or rescheduling notifications.

  • Health Notifications

    Updates related to your treatment plan or medical care.

  • Promotional Offers

    Occasional messages about relevant services or promotions if you have opted in.

Standard Messaging Disclosures

  • Message and Data Rates

    Standard messaging and data rates may apply, based on your mobile service provider.

  • Message Frequency

    The frequency of messages will vary based on your interaction with our services and your healthcare needs.

  • Opt-Out

    You can opt out of receiving SMS communications at any time by replying "STOP" to any message.

  • Help

    For assistance, reply "HELP" to any message or contact us via the details provided in our Privacy Policy and Terms and Conditions.

Privacy

We respect your privacy and are committed to protecting your personal information. Any data you provide will be used solely for communication and service delivery as outlined in our Privacy Policy. Your information will not be shared with third parties unless required by law or as necessary to provide our services.

Limitations of Liability

  • Service Accuracy

    While we strive to ensure timely and accurate communication, we are not responsible for delays, undelivered messages, or errors caused by technical issues beyond our control.

  • Medical Advice

    SMS communications are for informational purposes only and should not be considered medical advice. For urgent matters, contact our office directly.

User Responsibilities

  • Accurate Information

    You are responsible for providing a valid and accurate phone number for SMS communications.

  • Security

    Ensure that only you have access to your mobile device to protect the confidentiality of messages received from the Clinic.

Modifications to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Changes will be posted on this page with an updated revision date. By continuing to use our services, you agree to be bound by any modifications to these terms.

Contact Information

For any questions or concerns regarding these Terms and Conditions or our SMS services, please contact us at:

iCare Medical Group

500 N. Garfield, Ave. STE 201, Monterey Park, CA 91754

626-292-5896